Returns

Returns

We want you to be 100% satisfied with your purchase. If your artwork arrives with any damage or defects we will offer a free, no-hassle replacement in our priority queue. Returns must be requested within 15 days for a refund and within 30 days for store credit. For return instructions, please reach out to info@giridesigns.com. All items must be returned unused and with the original packaging to avoid damage during transit. Returns must be postmarked within 14 days of receipt of the return instructions.

Please note that return shipping is paid by the customer. Art will be returned to our Florida headquarters. 

Non-returnable items

Gift cards, custom orders, and clearance items marked Final Sale are non-refundable. A custom order includes specially requested sizes and frames that are not currently offered on our site. 

Item arrived damaged

We carefully package all of our art to avoid any damage during transit. However, on rare occasions, the shipping carrier will mishandle the package and the frame or prints may arrive damaged. If you do receive an item that is damaged, please contact us at info@giridesigns.com within 14 days of receipt of the package with pictures of the damage on both the art and the package it came in. We ask for notification within 14 days of receipt so that we can file a claim with our shipping carrier in the required time frame. Once we receive pictures, we will send you replacement art immediately or provide store credit if you wish to order another print. 

If you have any questions regarding our return policy please reach out to info@giridesigns.com.